Conducting a Successful Eligibility Determination
Communication is critical to success
Plan-Guard's consistent communication and service are key to your successful ongoing dependent verification.
Alight works with clients every step of the way in every assessment, ensuring that the process is a success and that everyone on your company's team from senior management and HR leaders to all affected employees knows what to expect and when in each audit.
All Plan-Guard assessments include simple and easy-to-use web-based reports, call center support, online FAQs, email inquiry support and employee phone outreach—a comprehensive program ensuring ongoing success.